Please be kindly noted that we (the exporter outside your country) can not handle and know how much the taxation or the customs duty into your country would be imposed concretely. We recommend you to directly call the international customs office in your country if you need more concrete answer.

e-Packet will take 1-3 weeks after shipment. EMS will take 3-7 days after shipment. Please be aware that it may take more time than usual for your order to arrive.

Please open the following URL to input the tracking number as listed so that you can trace the information of your parcel.
http://www.track-trace.com/post
In addition, please also access directly the URL of your-country’s Postal Company for the detailed information after the parcel arrives in your country.

Please kindly understand that it is difficult to follow the request to mark “gift” or declare less value in the dispatch note on the parcel.

All clothes that we sell in our store are in brand new condition.

Although we pay close attention to colors, the actual color may be slightly different from one in the photos.

Our e-mail address is store@boropby.com
Depending on the mail setting status of your mobile phone or free e-mail, you may not receive e-mail from our shop. If you have not received, please check the spam folder.
If the email address is wrong, our email will not arrive.

Normally we don't provide support during weekends.